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Smart Support. Smooth Sailing.

Keep your vessel performing at its best with NACOS Marine.

We help you protect uptime, improve efficiency, and reduce long-term costs. From spare parts to lifecycle care, our marine service team is ready to support you, wherever you sail.

Field Services

On-Site Expertise Wherever You Sail

NACOS Marine field service engineers support you around the world. Whether you're in dry dock or at sea, our team is trained to deliver fast, reliable service. We help keep your systems running, reduce unplanned downtime, and ensure safe operations.

Global Reach, Local Response

Worldwide Support

Our field service teams operate from key ports and service hubs across the globe. We reach your vessel fast when it matters most.

Certified Experts

All service engineers are certified on NACOS Marine systems. They carry out repairs, inspections, commissioning, and troubleshooting with deep system knowledge.

Onboard or Yard Services

We support vessels during regular operation, drydocking, or new installations. We also offer inspections, FAT and SAT assistance, and system health checks.

Key Services Include

With NACOS Marine field services, you get support that is fast, dependable, and always aligned with the latest standards.

System diagnosis and repairs
Hardware and software commissioning
Preventive and corrective maintenance
Installation supervision and retrofits

Upgrades and Modernisation

Extend System Life. Enhance Vessel Performance.

NACOS Marine helps you keep pace with technology, regulation, and operational needs through smart upgrades and retrofits. Modernisation ensures your systems stay secure, efficient, and fully supported without the cost of full replacement.

Smarter Systems, Smoother Operations

Flexible Upgrades

We offer both partial and full system upgrades to suit your vessel’s lifecycle and budget. Solutions are tailored for each ship type and installation.

Improved Cybersecurity

Upgraded systems meet current cybersecurity standards, including IEC 62443. This helps you stay protected as digital threats evolve.

Smoother Workflows

New features and user interface updates make onboard operations easier and safer. Integration with new sensors and software boosts situational awareness.

Retrofit Services Include

Our retrofit solutions reduce lifecycle costs, avoid obsolescence, and improve vessel efficiency. With NACOS Marine, you can modernise with confidence.

Replacement of outdated hardware and software
Navigation and automation system upgrades
Migration from legacy to current NACOS platforms
Cybersecurity hardening and compliance updates
Turnkey retrofit project execution (planning to commissioning)

Lifecycle Agreements

Predictable Costs. Reliable Systems. Long-Term Support.

NACOS Marine Lifecycle Agreements help you plan system maintenance, reduce costs, and minimise risk. These long-term service plans are built to match your vessel’s needs and operating profile. With a clear scope and fixed pricing, you can focus on operations while we take care of performance.

What’s Included

Preventive Maintenance

Scheduled service visits reduce the chance of failures and keep your systems compliant and safe.

Spare Parts Coverage

Agreements can include access to genuine spare parts and faster delivery, helping avoid costly delays.

Cybersecurity Support

We ensure systems are updated and patched as threats evolve. This includes annual reviews and health checks.

Remote Support

You get priority access to NACOS Marine experts for troubleshooting and diagnostics, 24/7.

Performance Reviews

Regular analysis of system data helps optimise settings, detect risks early, and plan upgrades.

Your Benefits

Lifecycle Agreements are flexible and scalable, available for single systems or entire fleets.

Lower total cost of ownership
Fewer unplanned outages
Extended system lifetime
Compliance with class and cyber standards
Peace of mind with expert support

Remote Support

Help When You Need It – Wherever You Are

NACOS Marine remote support gives you direct access to our technical experts. Get fast help with troubleshooting, diagnostics, or advice without waiting for a service visit. Our secure connection tools let us access your systems with your permission. That means we can resolve issues quickly, often without disrupting operations.

Fast and Reliable Support

24/7 Expert Access

Our support team is on hand around the clock. Whether it’s a minor fault or urgent help, we’re ready.

Secure, On-Demand Access

With encrypted remote tools, we connect safely to your system. You stay in control, and we guide every step.

Faster Fault Finding

We help identify the root cause of alarms, errors, or malfunctions. Many problems can be fixed remotely or prepared before a technician boards.

Key Benefits

Reduces downtime and avoids unnecessary service calls
Improves issue resolution time
Cuts travel-related costs and emissions
Helps plan spare part needs ahead of time
Enhances operational safety and confidence

Spare Parts

Genuine Parts. Reliable Performance.

A single failed part can bring critical systems to a halt. That’s why NACOS Marine delivers original spare parts designed and tested for our systems. With access to genuine components, your crew gets the confidence of knowing each part fits, works, and lasts—just like the original.

Why Choose NACOS Marine Spare Parts?

Quality You Can Trust

Every part comes from the original design and goes through strict testing. Our parts are built for safety, reliability, and compliance at sea.

Ready When You Are

We maintain strong inventory and fast logistics to get you the right part, worldwide. Support is available from order to delivery.

Expert Support, Every Step

Our experts help plan maintenance, avoid unplanned downtime, and keep costs under control. We offer guidance throughout the lifecycle of your systems.

Benefits at a Glance

Full compatibility with NACOS systems
Predictable performance and longer part life
Reduces the risk of failure and downtime
Meets industry regulations and safety standards
Backed by warranty and technical support

NACOS Marine Academy

Train with Confidence. Operate with Expertise.

Modern ships rely on advanced systems. Skilled operators make the difference. NACOS Marine Academy gives your crew the hands-on training they need to use our systems safely and effectively. We offer tailored learning for every role, vessel type, and experience level. From familiarisation to advanced troubleshooting, we help crews stay sharp and ready.

What We Offer

Flexible Training Options

Choose from classroom sessions, simulator-based training, or live virtual courses. We also offer onboard coaching to support real-time learning.

Courses by System and Role

Our modules cover NACOS Platinum, sensors, dynamic positioning, bridge operations, and more. Content is tailored for operators, engineers, and maintenance teams.

Expert-Led, Practice-Based

All courses are led by NACOS-certified instructors. Practical scenarios ensure your crew learns how to respond in real conditions, not just theory.

Key Benefits

Builds crew confidence and safety awareness
Supports compliance with class and flag requirements
Reduces operator error and system misuse
Helps extend the life of your equipment
Keeps you updated with the latest features and upgrades
Join Us in Shaping the Future of Maritime Operations
With over 80 years of experience and 12,000+ installations globally, NACOS Marine is your trusted innovation partner.